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Communicator of the Year

Communicator of the Year

Each year, the National Association of Government Communicators (NAGC) Board of Directors present the prestigious Communicator of the Year Award to an exceptional public servant for their outstanding work in the field of government communications. With this initiative, NAGC aims to recognize professional excellence while inspiring and engaging current and future government communicators regarding best practices.

This elite award has been given to an accomplished group of professionals including:
• 2020 - Tiffany Norton, Public Information Officer, Dorchester County Government, South Carolina
• 2019 - Allison J. Fouché, Deputy Chief Communications Officer, Memphis Tennessee
• 2018 - Lieutenant Donnie Brzuka, Public Affairs Officer, U.S. Coast Guard Pacific Area
• 2017 - Chris Pointer, Director of Communications, Office of the Mayer, Louisville Kentucky
• 2016 - Bub Muir, Press Office Manager, Metropolitan Water District of Southern California 
• 2015 - Jessica Milcetich, Digital Media Strategist, U.S. General Services Administration (GSA)
• 2014 - Kerri Richardson, Director of Communications, Governor’s Office, Kentucky 

2020 Communicator of the Year

Congratulations to our Communicator of the Year -- Tiffany Norton, Public Information Officer for Dorchester County Government in South Carolina. 

Tiffany is a Florida native who is passionate about two things -- the Florida Gators and #communications. As a U.S. Coast Guard Veteran and #publicinformation professional she has seen first-hand what great communications can do for a community. 

Until recently, Tiffany was a communications office of one for #DorchesterCountySC. In her role as Public Information Officer, she is tasked with effectively communicating information promptly to the residents, business owners, media, elected officials, county staff, municipal partners, school districts and state agencies.  

She covers all issues and topics for the County of approximately 165,000 from significant weather events such as hurricanes, a helicopter crash, the passing of a long-standing elected official, a train derailment, road projects and public utilities. She is the County’s webmaster and manages 17 social media accounts across various platforms.

Additionally, she responds to all media inquiries, manages all freedom of information requests, authors all news releases and manages the county’s tourism marketing.

During emergencies, Tiffany staffs the county’s emergency operations center and communicates on behalf of the County, municipalities, school districts and utilities to the media and citizens. She re-developed the county website and created the online newsroom, which won the county the J. Mitchell Graham Memorial Award in 2019 from the South Carolina Association of Counties. The J. Mitchell Graham is awarded annually to the county with the best new service. This was the first time Dorchester County has won the coveted award and the first time that public information has been recognized.

Tiffany’s willingness to share her experiences and learn from others reaches well outside the realm of public communications. Tiffany believes that to be the best communicators we must learn from the best, expand our networks and build relationships with private sector communicators. 

Click here to read the press release.